

The hotel is in a fabulous location. It was within a short walk of lots of the sights and right at the subway. The old building has great character with the original bank vault door still in situ and a fabulous main banking hall. The gym was well equipped and it was great to have access to a sauna and whirlpool. The suite was a generous size and the bed was one of the most comfortable I’ve ever slept in!
Alison
September 2025

We were unable to stay our 1st of 3 nights at the hotel due to an overbooking error, but the staff could not have been more accommodating. We were taxi'd to and from the Radisson Blu for said night and received complimentary breakfast vouchers when we returned to one king west. We also received a room upgrade when we returned. The staff could not have been friendlier or more accommodating. The night manager also provided his card should we need anything during our sray. Our room also had washer/dryer facilities - staff provided complimentary washing powder and drying sheets free of charge.
Catherine
Mei 2025

We loved the whole mood of the venue, walking in to the lobby and bar felt very special. The jacuzzi itself was great . The beds were super comfy! And we loved the location, perfect for exploring Toronto, we even did a lot of it on foot!
Natalie
Juli 2025

Stayed 6 nights then after a week stayed 2 nights. Both times were equally good. This was a business oriented professional hotel with attentive service, and convenient location walkable from union station (and thus airport via airport train). Accessible with flat entrance where cars park and via a few steps at the opposite hotel entry. Lift to all rooms. Rooms are quiet and modern with very comfortable beds and power points by bedside. Great water pressure and easy temperature control of showers. Some towels were a little thin and should have been retired but everything was very clean. Rooms are dark so not great if you intend to stay in the room during the day but perfect for sleeping. Basic kitchenette was a nice addition to the room. Plenty of dining options and shops in the area. Great cafe on site, reasonably priced with nice coffee, pastries and hot food. Good value stay considering how expensive Toronto hotels are. Would definitely stay here again.
Alex
Agustus 2025

The staff were very good, especially in response times. Everything we asked for was provided and with a smile. The room was a great size and had a good view out to Toronto islands. The beds were comfortable, toiletries were nice, but the decor was a little dated. The room was very clean. Air conditioning turned off which is always a bonus for us as it makes us sick. Very well located in downtown.
Dawnbell198
Oktober 2025

Great location and very comfy room. Really spacious and friendly staff! Aircon worked well and the tv allowed to chrome cast which was a nice edition. The shower was great, although I was under the impression we were getting a bath and shower when we booked! Shower gel, shampoo and conditioner is provided which was great and the dishwasher was a useful edition!
Niamh
Juni 2025

The room was very spacious and it was super convenient to have a washer/dryer in the room. Having the kitchenware also helped my group a lot when we had takeout and brought it back to the hotel. The hotel was also right next to the subway and we were able to walk through the PATH to union station in about 10 minutes. Also added sauna was nice although we didn't use it often!
Jessica
Juni 2025

Excellent location, close to Eaton Centre, restaurants and nightlife. The room had adequate space for my family with a king size bed as well as a sofa bed. The kitchenette was a welcome plus and the washer and dryer a bonus. The bed was very comfortable and clean.
Dhanoolal
September 2025

Location excellent as can walk to UP station, main train station and bus terminal unless lots of luggage. Also walkable to harbour area and other attractions. Nice touch on tv of welcoming us personally by name. Room had view of Lake Ontario. Not all do, so worth asking for view of Lake, but may have to pay a premium. Furnishings were quality. Staff pleasant and helpful.
Denis
September 2025

Love the location! The room was spacious and clean. We found a great cafe called Dindeed on Jonge and there is a smaller version catering to all the finance workers through the square and the end of Melinda st entrance of the hotel. Easy walking to all the main attractions. Loved the vibe in the bar downstairs in the hotel
Maria
September 2025
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